Privacy Policy

This Privacy Policy explains how Kollin collects, uses, and protects information when you visit our website or use our workflow automation platform.

1. Information We Collect

We may collect account details, contact information, billing information, workflow configuration data, and technical information such as device type, browser, IP address, product usage, and error logs.

2. How We Use Information

We use information to provide and improve Kollin, process transactions, secure accounts, respond to support requests, communicate service updates, analyze product performance, and comply with applicable law.

3. Workflow Data and AI

Workflow data and content processed through Kollin are used only to provide and support the service. We do not sell personal information or use customer workflow content to train shared AI models unless a customer explicitly opts in.

4. Sharing and Service Providers

We may share information with trusted providers that support hosting, payments, analytics, communications, and customer support. We may also disclose information when required by law or as part of a business transaction.

5. Security and Retention

We use reasonable administrative, technical, and organizational safeguards to protect information. We retain data only for as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements.

6. Your Choices

Depending on your location, you may have rights to access, correct, delete, or export personal information. You may also opt out of non-essential communications and manage optional cookies through your browser or product settings.

7. Updates to This Policy

We may update this policy as our services or legal requirements change. We will post the revised version here and update the effective date.

8. Contact

For privacy questions or requests, contact privacy@kollin.com.